■ Downloadable Products

If no specific date is specified, the content will be available for download immediately upon payment confirmation.

You can download your items by clicking the "DOWNLOAD" button on the order confirmation screen, or by visiting the "Digital Goods" section under "My Page."

■ Made-to-Order & Scheduled Shipping Items

Items will be shipped to your registered address within the delivery timeframe indicated on each product page.

■ In-Stock Items

Orders will be shipped within 10 business days after payment confirmation.

Please Note: If you purchase in-stock items together with made-to-order or scheduled items in a single order, all items will be shipped together once everything is ready.

Please note that shipping may be limited to domestic addresses only.

■ Other Products

Items will be shipped to your registered address within the delivery timeframe indicated on each product page.

• The product image is for illustrative purposes only. It may differ from the actual product.
• If manufacturing or shipping operations are disrupted due to a surge in orders, delivery may be delayed.
• Delays in delivery may occur due to inclement weather, road traffic conditions during delivery, the delivery status of the delivery company, or during periods such as the end of the year and New Year holidays, or Golden Week.
• If we need to contact you to confirm your order details, there may be a delay in shipping.
• As a general rule, we do not accept requests for specific dates or times for shipping.
• If your order is returned to us because the delivery company's storage period has been exceeded due to your absence at the time of delivery, the re-delivery fee will be borne by the customer (cash on delivery).
• If you do not contact us to request a redelivery, or if you are unable to receive the redelivered item, then: Please note that we will handle your request in accordance with our return and exchange policy. In addition, in such cases, we may restrict your use of our services.
• If you need to change the delivery address for an order that has started to be prepared for shipment, please contact the shipping company after it has been shipped.
• Please note that our company cannot provide any compensation for any inconvenience caused to customers due to the settings of the shipping destination.
• Please check the " Return and Exchange Policy " for information regarding returns, defective products, and cancellations.
• Please contact us here with any inquiries.