We have received an announcement from Yamato Transport Co., Ltd. that they will be ending the acceptance of forwarding requests for NeKoPoS (a courier service ) on May 31, 2023 .
* For details, please refer to the following Yamato Transport Co., Ltd. website.
Regarding the Start of Collecting Freight Charges for Changes (Forwarding) of Delivery Addresses and the Termination of Accepting New Applications for the "Express Delivery Relocation Forwarding Service"
We sincerely apologize for the delay in informing our customers and for the slow response from our store.
Due to the discontinuation of " delivery forwarding requests" for "NEKO POS " by Yamato Transport Co., Ltd. , we will be offering a period for changing the delivery address for the "Hand-Signed Postcard" currently on sale at "V-SPO! Official BOOTH" that is scheduled to ship on or after June 1, 2023.
Customers who are eligible should check the following information and be sure to contact us within the specified period.
*If there are no changes to the delivery address, you do not need to contact us.
■ Eligible Products and Period for Delivery Address Changes
- Hanamazuna's Autographed Postcard [Birthday Commemoration]
- Hanamemi Sumire Autographed Postcard [Birthday Commemoration]
- Postcard with autograph signature by Yakumo Beni [2nd Anniversary Commemoration]
- Postcard with autograph by Kotori Kozuka [4th Anniversary Commemoration]
- Kisaragi Ren Autographed Postcard [Birthday Commemoration]
- Hana-me Nazuna / Hana-me Sumire / Yakumo Beni / Kozazur To-to
From June 27, 2023 to July 4, 2023, 23:59.
- Ren Kisaragi
From June 27, 2023 to July 11, 2023, 23:59.
Please note that we cannot respond to or take responsibility for any inquiries received outside of the specified period.
If your inquiry cannot be completed within the specified period, please contact the relevant Kuroneko Yamato branch yourself using the tracking number attached to the shipping completion email and arrange to pick up the product.
Also, for some products, due to the settings for the period during which the delivery address can be changed, there may be a slight delay compared to the scheduled shipping date.
We sincerely apologize for any inconvenience or trouble this may cause our customers.
■ Regarding Products Not Covered
- Shiraha Ramune Autographed Postcard [Birthday Commemoration]
For customers who were unable to receive their order due to the end of forwarding service for the above product:
Please contact us through the [V-Spot! Official BOOTH Inquiry Desk] by 11:59 PM on July 31, 2023 .
- Signed postcard by Kaminari Kyupi [Birthday Commemoration]
- Postcard with handwritten signature by Nekota Tatsuna [1st Anniversary Commemoration]
- "Autographed Postcard" scheduled to be sold after this.
Regarding the above product, if the shipping process has not yet begun, we can still accept address changes at our store as before.
Please note that changes cannot be made after the shipping process has begun, so please pay close attention to the delivery address information you enter when placing your order.
We hope you will continue to support the "TomoBuispo!" official online store in the future.